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DELIVERABILITY POLICY FOR ONLINE COURSES AND CLASSES:

 All courses and classes are processed through Kajabi. Kajabi is an online digital goods service provider. 

All courses and classes are housed on KAJABI. You will be granted access to make a kajabi account for your purchased online courses and classed from Indy Bloom Design via email. You will get life time access to courses and classes on Kajabi as a paying member.

 

If for some reason our classes or courses need to be moved or relocated to another host or provider, under indy bloom design, customer will get access to the files and videos within the courses and classes where indy bloom (Mindy Young) Decides to move the host platform. Customers will be made aware of changes are to be made and when they happen, be given access to a new platform to continue lifetime access at no charge.

 

DELIVERABILITY POLICY FOR COACHING PROGRAM:

Customers will be given access to SHINE coaching via Circle.so. All content is held on the community circle.so

Customers are granted access via email once a purchase for the program has been made. Members get access to the program and content as long as they are subscribed members. 

 

CUSTOMER SERVICE AND CONTACT INFORMATION:

For inquiries and refund requests, you can contact us at hello@indybloom.com 

We are located in Hooper, Utah.

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CURRENCY:

All purchases from Indy Bloom are in USD currency.

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REFUND POLICIES FOR COACHING PROGRAM:

 

CANCELATIONS FOR SUBSCRIPTIONS:

Month-to-month payment plans: Can be canceled at any time. Please send cancelation requests to hello@indybloom.com 

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ANNUAL COACHING PAYMENT REFUND POLICY:

We have a 30-day money-back guarantee on annual coaching payments. If for some reason you are not 100% satisfied with the program you can contact us for a full refund.

There are NO refunds on Annual payments after 30 days from the date of purchase. They are a one-year commitment and will not be refunded once 30-day money-back guarantee has lapsed. 

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REFUND POLICY FOR COURSES AND CLASSES:

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If for some reason you're not satisfied with Indy bloom courses or classes you purchased, you can request a refund within 7 business days from the initial purchase date for a full-7-day money-back guarantee. Email hello@indybloom.com to request a refund.

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NO REFUNDS ARE GIVEN AFTER THE 7 BUSINESS DAYS FROM PURCHASE DATE.

 

REFUND PROCESSING TIME:

Refund requests are submitted to the customer's bank immediately from the date refunded and can take 5-10 business days to appear in their account. If there are insufficient funds, the refund will be pending until the balance is positive. In some cases, refunds may be processed as reversals, where the original payment disappears from the account statement and the balance reflects as if the charge never occurred.

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Legal and Export Restriction Policy for Indy Bloom Online Classes and Courses

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At Indy Bloom Design, we are committed to providing high-quality online classes and courses while ensuring compliance with applicable legal regulations and export restrictions. This policy outlines our approach to legal compliance and export controls to ensure the responsible delivery of our educational content.

Legal Compliance:

1. Intellectual Property Rights:

All content, materials, and resources provided in our online classes and courses are protected by intellectual property laws, including but not limited to copyright laws. Users are prohibited from reproducing, distributing, or modifying our content without explicit authorization.

2. Privacy and Data Protection:

We adhere to stringent privacy and data protection laws to safeguard the personal information of our users. Our Privacy Policy outlines how we collect, use, and protect user data in compliance with relevant regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

3.  Accessibility:

We strive to make our online classes and courses accessible to all individuals, including those with disabilities, in compliance with accessibility standards such as the Web Content Accessibility Guidelines (WCAG).

4. Anti-Discrimination: 

We do not tolerate discrimination or harassment of any kind in our online learning environment. Our classes and courses are open to all individuals regardless of race, color, religion, gender, sexual orientation, disability, or national origin.

 

Export Restrictions:

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1. Export Control Laws:

 Our online classes and courses may contain technology, software, and information subject to export control laws and regulations, including the Export Administration Regulations (EAR) administered by the U.S. Department of Commerce and the International Traffic in Arms Regulations (ITAR) administered by the U.S. Department of State. Users agree to comply with all applicable export control laws and regulations when accessing and using our educational content.

2. Restricted Countries and Individuals:

Users located in countries subject to comprehensive sanctions or embargoes imposed by the United States government, as well as individuals on restricted party lists maintained by relevant authorities, are prohibited from accessing our online classes and courses. We reserve the right to deny access to our educational content to any individual or entity based on compliance concerns.

3. End-User Certification:

Users may be required to provide an end-user certification or declaration of compliance confirming their eligibility to access our online classes and courses under applicable export control laws and regulations.

4. Technical Restrictions:

Certain features, functionalities, or components of our online classes and courses may be restricted or unavailable to users in regions or countries where export control laws prohibit their distribution or use.

Policy Enforcement:

Violation of this Legal and Export Restriction Policy may result in disciplinary action, including suspension or termination of access to our online classes and courses. We reserve the right to take appropriate measures to address non-compliance with legal regulations and export restrictions.

Contact Information:

If you have any questions or concerns regarding our Legal and Export Restriction Policy for Online Classes and Courses, please contact us at hello@indybloom.com

 

Acknowledgment:

By accessing and using our online classes and courses, you acknowledge that you have read, understood, and agree to comply with this Legal and Export Restriction Policy.

This policy is subject to periodic review and updates to ensure continued compliance with applicable laws and regulations.

Updated March 18, 2024

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PCI Compliance Policy

At [Your Company Name], we are committed to ensuring the security of our customers' sensitive payment card information. As part of this commitment, we adhere to the Payment Card Industry Data Security Standard (PCI DSS) requirements. This policy outlines our approach to PCI compliance and our dedication to safeguarding your payment card data.

Scope

This policy applies to all aspects of [Your Company Name]'s operations that involve the processing, transmission, or storage of payment card data.

Compliance Responsibilities

1. Data Protection:

We implement appropriate security measures to protect payment card data during transmission and storage. This includes encryption of cardholder data, secure network configurations, and access controls.

2. Vulnerability Management: 

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We regularly assess and address vulnerabilities in our systems and networks that could impact the security of payment card data.

3. Access Control:

 

Access to payment card data is restricted to authorized personnel only. We maintain strict access controls and regularly review user access privileges.

  
4. Network Security:

 

Our network infrastructure is designed to securely transmit payment card data. We employ firewalls, intrusion detection systems, and other security measures to protect against unauthorized access.
 

5. Monitoring and Testing:

 

We continuously monitor and test our systems and processes to ensure compliance with PCI DSS requirements. This includes regular security assessments, penetration testing, and system monitoring.
 

6. Information Security Policies:

 

We have established comprehensive information security policies and procedures to govern the handling of payment card data. All employees and contractors are required to adhere to these policies.

  
7. Incident Response:

 

In the event of a security incident involving payment card data, we have procedures in place to promptly respond, investigate, and mitigate the impact of the incident.
 

8. Vendor Management:

 

We ensure that our third-party service providers who handle payment card data comply with PCI DSS requirements. We conduct due diligence when selecting vendors and monitor their compliance on an ongoing basis.

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Customer Assurance

By adhering to PCI DSS requirements, Indy Bloom Design demonstrates its commitment to protecting your payment card data. When you transact with us, you can trust that your sensitive information is handled securely and in accordance with industry best practices.

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Reporting Security Concerns

If you have any security concerns or suspect unauthorized access to your payment card data, please contact us immediately at [hello@indybloom.com]. We take all reports seriously and will investigate and address any issues promptly.

 

Policy Review:

This PCI Compliance Policy is reviewed and updated regularly to ensure its effectiveness and relevance to Indy Bloom Design's operations. Any changes to the policy will be communicated to relevant stakeholders.

Thank you for entrusting Indy Bloom Design with your business. We are committed to maintaining the highest standards of security and compliance to protect your valuable payment card data.

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Contact for our Physical mailing address: 5645 w 5100 s Hooper, UT 84315

 

 

REVIEW OUR PRIVACY POLICY HERE

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DELIVER POLICY FABRIC AND WALLPAPER:

 All fabric and wallpaper sales are processed through third-party providers that are Indy Bloom-approved. All refunds, orders, issues, and inquiries for physical fabric and wallpaper sales must be processed through where you bought the fabric or wallpaper. Indy bloom is not responsible for third-party products.

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